1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our calculators, or contact us for support. This may include:
- Email address and account credentials
- Protocol and dosage information you save
- Usage data and calculator inputs
- Communications with our team
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Send you technical notices and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
3. Data Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. All data is encrypted in transit and at rest.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by contacting us.
5. Cookies & Tracking
We use the following cookies and tracking technologies:
- Google Analytics (GA4): Measures site usage, page views, and user behavior to help us improve the site
- StatCounter: Additional analytics for visitor statistics and traffic analysis
- Essential Storage: localStorage for app functionality such as saved calculations, user preferences, and session data
For visitors from the EU/EEA, we display a cookie consent banner on first visit. You can choose to accept analytics cookies or use only essential functionality. Your preference is stored locally and respected on subsequent visits.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@peptideiq.com